Category: AI: Generative Artificial Intelligence

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Nate Aitken — Slalom, ServiceNow Principal with Cognizant Team - Sean Patrick Dougherty. VP of Consulting at Thirdera/Cognizant, Michael Cardinal Global Head of ServiceNow Business Group CoE. and Dawn Simmons (Khan) RaptorDB & Workflow Data Fabric, Data Quality Management (DQ), AutomatePro CoE

ServiceNow World Summit Highlights

ServiceNow World Summit Highlights revealed transformative demos and keynotes. McDonald’s Customer Experience CoE showcased innovation, while Northwestern Medicine highlighted Now Assist for Incident Management. Sessions on RaptorDB, Workflow Data Fabric, AutomatePro, and Data Quality Management proved why trusted data matters. From Women in IT leaders to

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Epic Chicago World Forum ServiceNow 09/18/2025 is the leadership epicenter where visionaries unite to shape the future of enterprise AI. On September 18, McCormick Place Chicago transforms into the ultimate stage for innovation, transformation, and bold ideas. Chicago blends Fortune 500 headquarters, world-class universities, and top tech talent—making it the perfect launchpad for bold AI transformation.

09.18.2025 ServiceNow World Forum

09.18.2025 ServiceNow World Forum brings together enterprise leaders, innovators, and disruptors to ignite the next era of agentic AI, real-time workspaces, and platform transformation. Join live to accelerate your journey from portal-centric processes to powerful, decision-ready workspaces.

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Epic Chicago World Forum ServiceNow 09/18/2025 is the leadership epicenter where visionaries unite to shape the future of enterprise AI. On September 18, McCormick Place Chicago transforms into the ultimate stage for innovation, transformation, and bold ideas. Chicago blends Fortune 500 headquarters, world-class universities, and top tech talent—making it the perfect launchpad for bold AI transformation.

ServiceNow World Forum Chicago

ServiceNow World Forum Chicago ignites innovation, fuels AI adoption, and reshapes enterprise workflows—creating opportunities, building skills, and redefining how business gets done.

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Cognizant Vibe Coding’s On signals a transformation—democratizing coding, training thousands, and redefining who builds the future of software. #cognizant #vibecoding

Cognizant Vibe Coding’s On

Cognizant Vibe Coding’s On signals a transformation—democratizing coding, training thousands, and redefining who builds the future of software.

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AI Leadership Beyond ITSM: The last time I talked with Julie L. Mohr, we sat across from each other in Pleasanton, California, having a candid discussion over lunch about the state of ITSM. We explored best practices, debated innovation, and circled around a shared insight: what we often call "IT Service Management" is really just Service Management—and it's due for reinvention.

AI Leadership Beyond ITSM

AI Leadership Beyond ITSM: Traditional ITSM is collapsing under the weight of accelerating complexity and rising business expectations. With 70% of enterprises calling legacy practices a roadblock to innovation (Forrester) and AI projected to automate 60% of workflows by 2026 (Gartner), the time to lead is

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ServiceNow’s Innovative Women MVPs are more than experts—written by Isela Phelps celebrates the mentors, creators, and champions of a community built on service, inclusion, and support. In this heartfelt reflection, author Isela Phelps shares her journey from outsider to MVP, reminding us that no act of contribution is too small when it lifts others and shapes careers.

ServiceNow’s Innovative Women MVPs

ServiceNow’s Innovative Women MVPs are redefining AI leadership. With 21% of 2025 MVPs now women, and Gartner reporting $12.9M in annual losses from poor data quality, these trailblazers are driving trusted data, AI innovation, and platform excellence across the enterprise. Discover the real change-makers behind the

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ServiceNow Knowledge 2025, taking place May 6–8 at the Venetian Resort and Wynn Las Vegas, is positioned to be a landmark event in the evolution of enterprise IT. Drawing over 20,000 professionals from around the world, the conference boldly moves beyond AI hype—focusing instead on tangible, real-world deployments, platform extensibility, and collaborative innovation.

ServiceNow Knowledge 2025

ServiceNow Knowledge 2025 is so much more than a tech conference—it's the epicenter of AI-driven digital transformation. With over 20,000 professionals converging in Las Vegas, this event is set to redefine enterprise workflows. Discover how real-world AI applications, platform extensibility, and collaborative innovation are shaping the

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ServiceNow Workspace and Portal providing Data Qualilty and Data Governance for AI-oriented Data Management Portal Design isn’t just a trend—it’s the foundation of trusted, intelligent data operations. With 80% of enterprises prioritizing AI in their data strategies, the need for portals that are intuitive, actionable, and visually compelling has never been greater. Discover what top-performing teams are doing right—and how to dodge the most common design traps.

ServiceNow Workspace and Portal

ServiceNow Workspace and Portal offer powerful yet distinct user experiences. Choosing the right one—or combining both—can drastically boost productivity, improve data governance, and reduce friction across IT, HR, and business operations. Discover how aligning tools to user roles enhances efficiency, compliance, and insight.

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Sketch Conversion Tools Ranked shows why 72% of UX teams now rely on AI to transform rough pencil sketches into digital wireframes, saving time, cost, and design errors. Read on to discover which free tools give you the best value.

Sketch Conversion Tools Ranked

Sketch Conversion Tools Ranked shows why 72% of UX teams now rely on AI to transform rough pencil sketches into digital wireframes, saving time, cost, and design errors. Read on to discover which free tools give you the best value.

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Agentic AI security revolution is reshaping cybersecurity. With cyberattacks increasing by 67% in the last five years, AI-driven automation is crucial for defending machine identities, data security, and third-party risks. Discover why investors and security leaders must act now.

Agentic AI Security Revolution

Agentic AI security revolution is advancing at an unprecedented pace, fueled by increasing cyber threats and the growing adoption of autonomous AI agents. Cyberattacks surged by 23% in 2024, with healthcare remaining a top target. Meanwhile, the FBI has intensified its cybersecurity efforts, leveraging partnerships and

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