Dawn Christine Simmons
Dawn Christine Simmons
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Human-Centered Excellence Teams happen to bring powerful outcomes. Collaboration Consistently Triumphs Over Command, in a dynamic AI-powered marketplace. Success hinges on how effectively organizations inspire alignment, ignite collaboration, and empower people to lead with purpose.
  • May 15, 2025

Human-Centered Excellence Teams

Launch Human-Centered Excellence Teams to transform cross-functional silos into collaborative engines of innovation. As 83% of executives report that breaking silos is essential for growth—and human-centered design accelerates product adoption by up to 228%—it’s time to activate CoEs that align product owners, partners, and clients in

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ServiceNow’s Innovative Women MVPs are more than experts—written by Isela Phelps celebrates the mentors, creators, and champions of a community built on service, inclusion, and support. In this heartfelt reflection, author Isela Phelps shares her journey from outsider to MVP, reminding us that no act of contribution is too small when it lifts others and shapes careers.
  • May 15, 2025

ServiceNow’s Innovative Women MVPs

ServiceNow’s Innovative Women MVPs are redefining AI leadership. With 21% of 2025 MVPs now women, and Gartner reporting $12.9M in annual losses from poor data quality, these trailblazers are driving trusted data, AI innovation, and platform excellence across the enterprise. Discover the real change-makers behind the

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ServiceNow Knowledge 2025, taking place May 6–8 at the Venetian Resort and Wynn Las Vegas, is positioned to be a landmark event in the evolution of enterprise IT. Drawing over 20,000 professionals from around the world, the conference boldly moves beyond AI hype—focusing instead on tangible, real-world deployments, platform extensibility, and collaborative innovation.
  • May 7, 2025

ServiceNow Knowledge 2025

ServiceNow Knowledge 2025 is so much more than a tech conference—it's the epicenter of AI-driven digital transformation. With over 20,000 professionals converging in Las Vegas, this event is set to redefine enterprise workflows. Discover how real-world AI applications, platform extensibility, and collaborative innovation are shaping the

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ServiceNow Workspace and Portal providing Data Qualilty and Data Governance for AI-oriented Data Management Portal Design isn’t just a trend—it’s the foundation of trusted, intelligent data operations. With 80% of enterprises prioritizing AI in their data strategies, the need for portals that are intuitive, actionable, and visually compelling has never been greater. Discover what top-performing teams are doing right—and how to dodge the most common design traps.
  • May 5, 2025

ServiceNow Workspace and Portal

ServiceNow Workspace and Portal offer powerful yet distinct user experiences. Choosing the right one—or combining both—can drastically boost productivity, improve data governance, and reduce friction across IT, HR, and business operations. Discover how aligning tools to user roles enhances efficiency, compliance, and insight.

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Too Much Exactly Enough — Neurodivergent leaders are emerging from the shadows of survival, reshaping norms with empathy, resilience, and unapologetic intensity. In a world where 1 in 5 people are neurodivergent and up to 30% of Long COVID survivors face lasting neurological effects, this transformation isn't too much—it's exactly what leadership needs now.
  • May 3, 2025

Too Much Exactly Enough

Too Much Exactly Neurodivergent leaders are emerging from the shadows of survival, reshaping norms with empathy, resilience, and unapologetic intensity. In a world where 1 in 5 people are neurodivergent and up to 30% of Long COVID survivors face lasting neurological effects, this transformation isn't too

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Long COVID Brain Recovery: Research shows long COVID causes brain changes, leading to fatigue and "brain fog." Affecting millions, new studies offer hope through advanced diagnostics and treatments.
  • April 30, 2025

Long COVID’s Cognitive Crisis

Long COVID's Cognitive Crisis continues to derail recovery for millions—nearly 45% of long COVID sufferers report ongoing brain fog, memory loss, and dizziness two years after infection. As new research reveals links to increased risks of long-term brain injury, understanding neurological symptoms and recovery strategies is

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ServiceNow Agentic AI for Finance Corporate Controllers is revolutionizing how finance teams operate by eliminating friction in processes, integrating disconnected systems like Workday and SAP, and delivering measurable profitability gains. With 72% of finance leaders citing workflow inefficiencies and 64% prioritizing AI for transformation, the time to act is now. Approaching ServiceNow Finance Integration is now a critical strategy for financial organizations aiming to automate operations, strengthen compliance, and enhance agility. With integrations achieving up to 40% faster resolution times and Generative AI adding $200–340 billion annually to banking, there has never been a better time to embrace intelligent finance solutions. Dive into the essential strategies you need to lead.
  • April 26, 2025

Approaching ServiceNow Finance Integration

Approaching ServiceNow Finance Integration is now a critical strategy for financial organizations aiming to automate operations, strengthen compliance, and enhance agility. With integrations achieving up to 40% faster resolution times and Generative AI adding $200–340 billion annually to banking, there has never been a better time

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Humanizing Health: Elevate Respect. Autism is not just colorful puzzle pieces and children. It is not a disease in need of cure, its a social construct and problem in need of understanding.
  • April 25, 2025

Humanizing Health: Elevate Respect

Humanizing Health: Elevate Respect is a moral and scientific imperative. With 1 in 36 children now diagnosed with autism and over 76% of autistic adults unemployed, the time to understand and act on the right problems, now. We must reject harmful myths, building community supporting systems

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HDI Chicagoland: Executive Leadership Day Agenda:
  • April 25, 2025

Humanizing IT Leadership

Humanizing IT Leadership is not just the future—it’s the now. As over 70% of digital transformations fail due to culture gaps and AI adoption accelerates across 90% of enterprises (IDC), executives must now lead with empathy, trust, and agility—or risk irrelevance. Join us for Executive Leadership

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Alcohol’s Hidden Everyday Impact affects millions—yet most never seek help. With over 30 million Americans struggling with Alcohol Use Disorder (AUD), and 1 in 6 binge drinking regularly, understanding how this starts and what to look for could save lives.
  • April 7, 2025

Alcohol’s Hidden Everyday Impact

Alcohol’s Hidden Everyday Impact affects millions—yet most never seek help. With over 30 million Americans struggling with Alcohol Use Disorder (AUD), and 1 in 6 binge drinking regularly, understanding how this starts and what to look for could save lives.

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