Author: iqbal_dawnckhan

Samantha Ensch

I had the pleasure of recruiting and placing Dawn as an ITIL Practitioner for a highly complex project at one of TEKsystems’ large Computer Electronics clients. Dawn is an absolute delight to work with. I was throughly impressed with her strong knowledge of the IT field and industry, ITIL practices, Service Management, and Delivery Management. […]

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Kersi Daruwalla

Global Cyber Transformation Director, Palo Alto Networks Dawn is the Command-In-Chief when it comes to the Change Management process within ServiceNow. From documentation, handling of approvals, getting different teams together on one call, process refinement, training, exceptions and audits, she has covered it all. Her speed and relentless focus makes her such an asset to […]

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Digital Transformation

Digital Transformation (DT or DX) is the process of deploying Digital Technology and Solutions to transform services or businesses: migrating manual ( non-digital) processes to digital processes replacing manual older digital technology with newer digital technology enable  new types of innovation for doing business better, rather than simply enhancing and supporting traditional methods. Migrating Manual […]

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ServiceNow Implementations

Work with Companies to recognize value in implementing their ServiceNow solutions. Simplify how work gets done, deliver process improvement  experiences, and build digital workflow apps using the single cloud platform that automates workflows,  improve business service and product delivery solutions.  Best practice advisory from prior implementations of functional and technical implementations. ITSM Suite: Incident, Problem, […]

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ITIL4 Projects and Program Management

ITIL stands for  Information Technology Infrastructure Library.    ITIL 4 -is the most current release of ITIL launched in February 2019. It is the first major update to the ITIL framework since 2007, designed to keep pace with industry trends in software development and IT operations.   ITIL4 emphasize on adaptability to changes in the business […]

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MOBILE APPLICATION

If you’re developing free or premium themes for others to use, integrating the Customizer will make your themes much more appealing to developers and website owners.If you’re building client websites, you can let your client tweak the template content of their website such as the logo, tagline and contact details in a more intuitive way […]

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WEB DESIGN

Web design encompasses many different skills and disciplines in the production and maintenance of websites. The different areas of web design include web graphic design; interface design;authoring, including standardised code and proprietary software; user experience design; and search engine optimization. Often many individuals will work in teams covering different aspects of the design process,

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ITSM Program and Project Management

Axelos defines IT service management (ITSM) as a concept that enables an organization to maximize business value from the use of information technology.  ITSM views delivery ofIT services as the key means of obtaining value. ITSM works across the whole lifecycle of a service, for all IT Services and touches upon the processes for  Service […]

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