Author: Dawn Simmons

Uber’s Call Center Security Social Engineering Massive System Breach

Enterprise level Businesses lose approximately $75B annually due to poor customer services. Social Engineering that compromises sensitive corporate information requires adequate use of training, tooling, and technology to deliver uncompromised service Experience. UBER SOCIAL ENGINEERING CALL CENTER SYSTEM HACK Uber is hot recent cautionary tale on emphasis on quality Call Center Management. Using social engineering, […]

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Life Sciences: FDA 21 CFR Part 11 Compliance

In the Healthcare and Life Sciences, Pharmaceutical and Medical Device products and services directly impact consumer health and safety and must be able to prove compliance with the United States Food and Drug Administration (FDA) strict guidelines.

The following is how DocuSign helps with CFR Part 11 Compliance. One of the challenges of Life Sciences professionals is integrating the right level of signature compliance with their ITSM Systems. Servicenow for example integrates with DocuSign to control access, records management, and integration.

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Noir and Grit: This is The Batman

2022: The Batman is the darkest of batman’s, following a mix of noir and grit, perhaps a reflection of our times. This version is following Batman’s second year of fighting crime, and thus it emphasizes the struggle for identity and misunderstanding. The story line does not rely on high-tech gadgetry to capture the hearts and […]

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