Day: May 30, 2025

AI Leadership Beyond ITSM: The last time I talked with Julie L. Mohr, we sat across from each other in Pleasanton, California, having a candid discussion over lunch about the state of ITSM. We explored best practices, debated innovation, and circled around a shared insight: what we often call "IT Service Management" is really just Service Management—and it's due for reinvention.

AI Leadership Beyond ITSM

AI Leadership Beyond ITSM: Traditional ITSM is collapsing under the weight of accelerating complexity and rising business expectations. With 70% of enterprises calling legacy practices a roadblock to innovation (Forrester) and AI projected to automate 60% of workflows by 2026 (Gartner), the time to lead is

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Reclaim Vitality Naturally: With over 60% of adults managing chronic illness and more than 30% of COVID survivors struggling with brain fog and fatigue, healing with food is not a luxury—it’s a necessity. Learn how to nourish your body, balance blood sugar, reduce inflammation, and support recovery with this science-backed meal plan and shopping list. Anti inflammanory diet food

Reclaim Vitality Naturally

Reclaim Vitality Naturally: With over 60% of adults managing chronic illness and more than 30% of COVID survivors struggling with brain fog and fatigue, healing with food is not a luxury—it’s a necessity. Learn how to nourish your body, balance blood sugar, reduce inflammation, and support

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