Experience

Experience

20+ years of customer experience, implementation, product life cycle from concept to delivery.   Project and Program delivery that touches Performance Improvement, Tools Enhancement, Business Process Optimization in Executive Operations, IT Service Management, Security Operations and Recruiting Process.
  • Leading strategy and program change independently
  • Aligned stakeholder engagement to create effective organizational change communications
  • Deliver results oriented influence to optimize enterprise processes, tools and performance to recognize organizational goals.

Digital Business Transformation 

Business Transformation
Customer experience improvement. Business strategies

Industry Affiliation:

20 years board member Transformation best practices with IT Service Management Forum,  and HDI.

Vertical Engagements

Enterprise level global experience in Projects and Programs:
  • Banking and Insurance: State Farm
  • Biotech, Hospitals & Healthcare: (Gilead Sciences, Kaiser Permanente, Stanford Hospitals and Clinics IT)
  • Cloud Computing:  Sun Microsystems, VMware
  • Cyber Security Solutions: Palo Alto Networks
  • Retail- Covid-19 Major Incident Management: Stater Bros Market
  • Software:  Adobe, Sony Playstation

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